Position Overview

Serve as the operational backbone of AHIS, leading core HR and administrative functions to enable the academic and leadership teams to focus on their primary responsibilities.
This role also acts as the main point of coordination with external partners (legal, accounting, labor), organizing and connecting information across internal and external stakeholders.

Key Responsibilities

1. HR & Recruitment

• Manage end-to-end recruitment processes for faculty and staff (job postings, interview coordination, offer communication)

• Handle onboarding and offboarding processes; manage employment contracts

• Support international staff with employment-related procedures (in coordination with external visa specialists)

• Maintain attendance and HR data; manage onboarding operations

2. General Affairs & Office Management

• Oversee school and office environment setup; manage equipment and supplies (in coordination with facilities/building team)

• Manage various contracts (facilities, IT, insurance, outsourcing, etc.)

• Establish and maintain internal policies and operational processes

• Liaise with government bodies and external organizations; handle initial responses to issues (in coordination with the community manager)

3. Coordination with External Partners (Legal, Accounting, Finance)

• Serve as the point of contact with external legal counsel, labor consultants, and accounting firms

• Organize and share contracts, invoices, and required documentation

• Manage monthly and annual administrative schedules

Note: Specialized decisions are handled by external experts or leadership; this role focuses on coordination, organization, and process management.

4. Internal Coordination

• Collaborate with Head of School and academic team

• Connect information across Business Manager, Admissions and other business members

• Handle internal inquiries and coordinate meetings

Ideal Candidate Profile

• Comfortable operating in an ambiguous, evolving environment

• Willing to take on coordination-heavy work involving multiple stakeholders

• Able to set boundaries and communicate effectively rather than taking on everything

• Finds value in supporting and enabling the organization from behind the scenes

Required Qualifications

• Professional experience in people-facing roles (e.g., sales, customer support, front desk, education-related roles)

• Ability to manage multiple tasks and priorities simultaneously

• Ability to understand and communicate organizational values with integrity

• Proficiency in both Japanese and English

Preferred Experience

• Experience in international schools or the education sector

• Experience working in multicultural and multilingual environments